Frequently asked.

It is created automatically after payment, usually within minutes and at the latest within 24 hours. You get an email with the address.

Yes. In SparkPanel or the customer portal you choose a bigger plan; you only pay the difference for the rest of the period. Your world and settings stay.

Yes. You cancel in your account, at the end of your period or straight away. With monthly billing that is every month. If you paid per quarter or per year and stop early, you get the full months that haven't started back (used months at the monthly price).

With iDEAL, Bancontact, card, Apple Pay or Google Pay. You choose per order whether you pay every month, every quarter or every year; paying ahead is cheaper per month. Prices are in euro, VAT included. We never charge you automatically.

Yes. In SparkPanel you search Modrinth and install plugins or mods in one click; required extras are added automatically.

In professional data centres in the EU: Germany (Falkenstein/Nuremberg) and Finland (Helsinki). Minecraft Java servers and Discord bots run in Germany by default and you can choose Finland at checkout; other games run in Helsinki, Finland. Your data stays in Europe.

Yes. New customers can try Minecraft Java 1 GB, Minecraft Java 2 GB or a Discord bot 0.5 GB free for 24 hours: use the “Try free for 24 hours” button under the plan. No subscription: we never charge you automatically. One trial per person: to check this you pay €0.01 with iDEAL (Bancontact: €0.02), which we refund automatically right away. After 24 hours your server stops. Want to keep it? Choose a plan and pay within 7 days after the trial; your server, files and world stay as they are. Otherwise we delete the server and its files.

Yes, for free. Already playing on Aternos or another host, or want a CurseForge modpack? Order your plan and email info@serverspark.nl with your order number and what you want: we move your world and files or set up the pack for you, usually within a day.

From €0.99 per month for 1 GB (1-3 players) when you pay per quarter (€2.97 every 3 months). With monthly billing it is €1.09. 2 GB is €1.89 (monthly €2.19), 4 GB €4.19 (monthly €4.39), 6 GB €6.09 and 8 GB €8.49. Prices include 21% VAT; paying per year gives 1 month free on most plans.

As a consumer you can withdraw within 14 days of ordering: you pay only for the days since your service started and get the rest back within 14 days. After that you can cancel any time in your account; after paying ahead, unused full months are refunded (months used at the monthly price).

Yes. ServerSpark is based in Rotterdam, the Netherlands (Chamber of Commerce/KvK 82826757). The website, customer portal and support are in Dutch and English. The servers run in EU data centres in Helsinki (Finland) and Germany.

Ask which device they play on. Tablet, phone, console or the Windows app: Minecraft Bedrock. PC or Mac with the Minecraft Launcher: Minecraft Java. For 2 to 6 children 1 or 2 GB is enough. Turn on the whitelist so only friends you add can join; we never charge your card automatically.

1 GB for 1-3 players on vanilla, 2 GB for up to about 5 players, 4 GB for plugins and 5-15 players, 6 GB for light modpacks and 8 GB for heavy modpacks. You can upgrade later and keep your world.

Yes. Install the free Geyser plugin (with Floodgate) on a Java server and Bedrock players on phones, tablets and consoles can join too. If everyone plays Bedrock, a native Bedrock server is simpler.

Yes. Node.js (discord.js) or Python (discord.py) bots from €0.69 per month with 512 MB, or €1.49 with 1 GB, paid per quarter (monthly billing €0.79 and €1.79). Packages are installed automatically and a crashed bot restarts by itself.